![]() ![]() “It was surprising that Shake Shack would just partner with one when the trend industrywide is to work with multiple platforms,” Wedbush analyst Nick Setyan told The Post. Wall Street analysts were caught off guard by the Grubhub effect. The company, founded in Madison Square Park in 2001 by NYC restaurateur and Union Square Hospitality Group Chief Executive Danny Meyer, lowered its same-store sales guidance for 2019 to 1.5% growth, down from 2%. ![]() Shake Shack said its revenues rose 2% in the quarter, missing Wall Street’s estimates of 2.7%. ![]() “It’s absolutely a goal for us, but we don’t have a date on when that will happen yet,” Garutti said regarding resolving the burger chain’s website issues. Making matters worse, hungry customers still couldn’t use Shake Shack’s app or website to place an order for delivery Tuesday - a day after the burger joint began promoting its exclusive deal with Grubhub, including promises on Twitter of free deliveries and other perks.Īs of Tuesday evening, Shack Shack’s website still only allowed fans of its burgers, fries and flavored shakes to order meals that could then be picked up at a nearby restaurant. That’s a lot of work, a lot of time, and it’s going to be a real project here for a while.” “We’re going to need to move them over to Grub. “We’ve got a lot of people who’ve built up behaviors on other marketplaces,” Garutti said on an earnings call Monday evening. This has resulted in some finicky customers going elsewhere rather than download a new delivery app, Shake Shack Chief Executive Randy Garutti explained. Shares of the trendy burger chain plunged 21% Tuesday after it slashed its financial forecast on disappointing sales - an unappetizing state that it blamed on a bumpy rollout of its new delivery partnership with Grubhub.Īs part of its deal with Grubhub, announced in August, Shake Shack has been dropping other delivery services from its platform, including DoorDash, Postmates and Caviar. Shake Shack set to raise prices as COVID relief proves short-lived 'Inflation is real': US food suppliers and chain restaurants warn prices will keep climbing Shake Shack, Chipotle to open first locations in Bed-Stuy ![]() I tried the Shake Shack White Truffle burger - save your money ![]()
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